Orders ship within 48 hours of them being placed. Depending on the territory you are in, it might take 1-4 days to arrive.

A verification email and tracking information will be provided after processing of your order has been completed.

El Cantinero only offers full refunds or in-house credits on orders that have not been processed, unfulfilled orders and missing/lost orders by shipping fulfillment company. Partial refund is allocated only on orders where products have shipped and received with “expired” expiration dates and miss-shipped/ wrong items.

Each return or refund case is treated individually.